Mikrolink, considers quality of the service that it renders in wide fields of application of telecommunication and network system, its reliability and customer satisfaction as a key for success and continuity. Thus, it adopted development of continuous development of the system that it set up and providing its quality as a policy.
Purpose of this policy is that necessary services are provided in the most efficient, the most cost-effective way, in time and that customer demands and expectations are completely met with participation of all the employees especially top management for a long-term and successful cooperation to provide highest customer satisfaction.
OUR INTEGRATED SYSTEM POLICY is to comply with Integrated System, environment and safety rules in all phases of our services by paying most attention to human health, bring our wastes under control in a way to be sensitive to the environment and vegetation cover, prevent that environment is damaged and use all of our resources in parallel with these purposes, to be always fair and honest to institutions with which we do business, to our subcontractors and other customers and working personnel, to always do the right thing and increase competitive capacity of the companies via continuous development, take measures that will prevent faults and nonconformities by determining critical points in service period, provide continuity in Integrated System with efficient corrective actions in potential problems, reflecting contemporary implementations to the Integrated System by following sectoral developments, pay attention to team study in all of our activities and provide high motivation, making internal and external communications for Environment and Safety and to completely comply with Current Legal Legislation and Regulations.
For this purpose,
ISO 9001 QUALITY MANAGEMENT SYSTEM
ISO 14001 ENVIRONMENTAL MANAGEMENT SYSTEM and
OHSAS 18001 OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT SYSTEM
will be our guide.